Last updated August 15, 2026
CreativeSoul Photography Last updated: August 15, 2026 Effective date: August 15, 2026
These Terms of Service ("Terms") govern your use of creativesoulphoto.com and the related booking, gallery, and store pages (the "Site"), operated by CreativeSoul Photography LLC doing business as CreativeSoul Photography ("CreativeSoul," "we," "us," or "our").
By using the Site, booking a session, joining our mailing list, or placing an order, you agree to these Terms. If you do not agree, do not use the Site.
You must be at least 18 years old to book a session, place an order, or enter into an agreement with us. If you are booking a session for a child, you confirm that you are the child's parent or legal guardian and that you have the authority to consent on the child's behalf.
Prices, packages, availability, and session descriptions on the Site are for information only and may change without notice. Nothing on the Site creates a binding agreement between us.
Your session is booked and governed only when both of the following happen:
1. You sign our session agreement 2. You pay the retainer stated in that agreement
If anything on the Site conflicts with your signed session agreement, the signed agreement controls.
Retainers. Session dates are held only after a signed agreement and a paid retainer. Retainers are non-refundable and are applied to your session total. They compensate us for holding a date, turning away other work, and beginning pre-production.
Balance. The remaining balance is due on the schedule stated in your session agreement.
Payment processing. Payments are processed by Stripe. By paying, you also agree to Stripe's terms. You are responsible for any fees your bank or card issuer charges.
Late payment. We may pause production, hold delivery of images, or cancel a session if a balance is past due. Late fees, if any, are stated in your session agreement.
Chargebacks. If you dispute a charge for services already delivered or a date already held, we may pursue the amount owed plus any fees we incur, and we may decline future work.
Rescheduling and cancellation terms are set out in your signed session agreement. In general:
We own the copyright. CreativeSoul retains the copyright to every photograph, video, and file we create, including the images delivered to you. This is standard in professional photography and it is what allows us to license, publish, and archive our work.
What you receive. When you purchase digital files, you receive a personal use license. That license lets you:
That license does not let you:
Credit. When you share our work publicly, please credit @creativesoulphoto or CreativeSoul Photography.
Commercial licensing. Any commercial, editorial, or brand use requires a separate written license from us. Contact studio@creativesoulphoto.com for licensing terms and rates.
Screenshots and unpurchased images. Screenshotting, screen recording, or downloading proof images from a gallery is not a purchase and is not licensed. Sharing an unpurchased proof publicly is a copyright infringement.
AI training. You may not upload, submit, or otherwise use our images to train, fine-tune, or prompt any artificial intelligence or machine learning model, and you may not permit anyone else to do so.
We may use images from your session to promote the studio, but only to the extent your signed model release allows. Your session agreement and model release govern this.
If your release grants us permission, images may appear on our website, in our portfolio, on our social media accounts, in print and digital marketing, in paid advertising, in submissions to publications, competitions, and awards, and in books, exhibitions, and educational materials.
You may withdraw permission for future public use at any time by emailing studio@creativesoulphoto.com. See Section 4 of our Privacy Policy for what we can and cannot recall.
Print quality. Prints, albums, and wall art are produced through our professional print lab. Colors on your screen may differ from the printed result because monitors and phones vary. Prints ordered through us are color-managed to our standards. Files printed elsewhere may not match, and we do not warrant results from third-party labs.
Turnaround. Estimated production and shipping times are estimates, not guarantees. Delays caused by the lab, the carrier, or supply issues are outside our control.
Shipping and risk. Risk of loss passes to you when the carrier delivers to the address you provided. Confirm your shipping address before you order.
Returns. Every product is custom made from your images and is not resalable. All product sales are final. If an item arrives damaged or with a manufacturing defect, notify us within 7 days of delivery with photos of the item and packaging, and we will replace it at no cost.
Digital files. Digital file purchases are final. Once a download link is issued, no refund is available.
Pricing errors. If a product or package is listed at an incorrect price due to an error, we may cancel the order and refund you in full rather than honor the incorrect price.
Delivery timelines are stated in your session agreement. Galleries remain live for the period stated there. After a gallery expires, re-activation may carry a fee.
We archive session files as a courtesy, not as a guarantee. Download and back up your images when you receive them. We are not responsible for loss of files after the delivery period ends.
We are hired for our creative vision. Selection of final images, editing style, retouching approach, color treatment, and post-production are our artistic decisions. We do not deliver unedited files, RAW files, or outtakes.
Requests for specific edits beyond our standard retouching may be available as a paid add-on.
You agree not to:
Everything on the Site, including photographs, video, text, layout, graphics, and our name and logo, is our property or licensed to us and is protected by copyright and trademark law.
The Site relies on and links to third-party services including Acuity Scheduling, Stripe, 17hats, Shopify, Mailchimp, and our gallery provider. We do not control those services and are not responsible for their availability, accuracy, or their handling of your information. Your use of them is governed by their own terms and privacy policies.
The Site is provided "as is" and "as available." We do not warrant that the Site will be uninterrupted, error free, or secure, or that any content on it is complete or current.
We make no guarantee of specific results from a session beyond delivering the services described in your signed agreement.
To the fullest extent permitted by Georgia law, our total liability to you for any claim arising out of the Site, a session, an order, or these Terms is limited to the amount you actually paid us for the service or product giving rise to the claim.
We are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost opportunities, emotional distress, or the cost of substitute services.
In the unlikely event of a catastrophic failure, such as total loss of images due to equipment failure, media corruption, theft, or fire, our liability is limited to a full refund of amounts you paid for that session. We carry professional equipment and follow standard backup practices, but we cannot warrant against every failure.
Some jurisdictions do not allow certain limitations. Where that is the case, these limits apply to the fullest extent the law allows.
You agree to indemnify and hold harmless CreativeSoul Photography, its owners, employees, and contractors from any claim, loss, or expense, including reasonable attorney fees, arising from your use of the Site, your breach of these Terms, your misuse of images, or your violation of another person's rights.
These Terms are governed by the laws of the State of Georgia, without regard to conflict of law rules.
Before filing any claim, both parties agree to attempt to resolve the dispute in good faith by direct discussion for at least 30 days after written notice.
If that fails, any dispute will be resolved in the state or federal courts located in Gwinnett County, Georgia, and both parties consent to the jurisdiction of those courts.
[DECIDE: Do you want binding arbitration instead? An arbitration clause with a class action waiver keeps disputes out of court and is common for consumer businesses, but it has to be drafted carefully to be enforceable. Ask your attorney. If you want it, this section gets replaced.]
We may update these Terms at any time. The "Last updated" date reflects the current version. Changes apply going forward and do not alter a session agreement you have already signed. Continuing to use the Site after a change means you accept the updated Terms.
Entire agreement. These Terms, together with our Privacy Policy, our Cookie Policy, and any signed session agreement, are the entire agreement between us.
Severability. If any provision is found unenforceable, the rest stays in effect.
No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.
Assignment. You may not assign your rights under these Terms. We may assign ours in connection with a sale or reorganization of the business.
CreativeSoul Photography CreativeSoul Photography LLC 976 Jefferson St NW, Atlanta, GA 30318 studio@creativesoulphoto.com (678) 551-2108
These Terms describe our practices as of the date above. They are not legal advice. Have an attorney licensed in Georgia review them before you publish.